What payment options do you accept?
We accept American Express, Discover, MasterCard and Visa debit/credit card payments, PayPal. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.
I get an error message when I enter my shipping and billing addresses. What’s going on?
Error messages are so pesky, aren’t they? If you are receiving one, there may be a problem with your credit card information, billing or shipping address. The billing address has to match exactly what your bank has on file. Double check all of your information closely and look for any typos. Sometimes re-formatting the names and addresses in your billing information does the trick.
If you continue to receive error messages, please contact us by phone.
Where is my order confirmation?
Yessss! You placed an order! As soon as your order is submitted, you will receive an email confirmation to the email address you entered on your order. If, for some reason, you didn’t get an email, please check your spam folder and add firstname.lastname@example.org to your safe sender list.
When will my order ship?
Once your order is processed, you will be notified through email. We will send out your tracking number.
How long is shipping?
Shipping usually takes 3-5 days, that's not including processing time which is 48 hours. If you need your order rushed please send us a email or give us a call.
email@example.com or 612-407-6048
Can I return or exchange items that were purchased on sale?
All sale items are final due to Covid and cannot be returned. We know, it’s a bummer. But at least you got a great deal on that amazing item!
What size should I order?
We totally understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general sizing guide to help you decide which size would be best for you.
We also try to provide specific details about each product in the description, so don't forget to check there! If you still have questions about that exclusive item you're desiring to have, just drop us a line at firstname.lastname@example.org and we will try to provide any information you need to make your decision!